I spent a week in Fiji earlier in October with a group of colleagues whom I've known for two years online. We're in a business leadership community and we gathered for a conference and workshop. As I landed back in Toronto after 21 hours of travelling, my tired brain...
How are you curious?
I was in Algonquin Park last weekend. Every year, we stay at the Blue Spruce, go for hikes, play board games, and eat delicious food. We went on beautiful hikes, and as we navigated roots and rocks, we started talking about curiosity. My mom declared that she just...
L&D and Leaders’ roles in building employee capability
I recently had lunch with a client who manages a Learning and Development department. As our conversation unfolded, she shared how her team created a change management program for their leaders. The program focused on how people respond differently to change and how...
What is business acumen? (and why is it important?)
I worked at a life insurance company in my mid 30’s. In my first few weeks, Mark, who headed up product development, told me that he thought my boss Neil had made a poor decision in hiring me. Before joining the company, I worked as a consultant, and Neil was my...
The Training Function’s Journey
When I was little, my family had a large vegetable garden in our backyard. It seemed to get larger over the years, and my memory is that it was half the size of the backyard by the time I was a teenager. We grew various vegetables – some more successful than others...
Simlish and the language of business
My daughter plays The Sims, a life simulation video game. She builds houses and buildings and creates cities. She makes characters and guides them through their video game lives. The characters make noises and talk, but because the game is international, it’s a...
The Manager’s role in leading the training function
In January 2022 my husband moved into a management role. He had been a people manager a decade ago and has been successfully leading a project team for years, but he needed to relearn the people management skills. He had to let go of doing the work himself and start...
Skills to lead the training function
I've been meeting with folks over the last few months having coffees and breakfasts, which has been fabulous. [I love back I person!] We’ve been discussing a model I've been working on that is the basis for a program and perhaps my next book. The model identifies the...
How to use (and not use) ChatGPT
I host a monthly networking breakfast, Issues and Insights, in Kitchener-Waterloo. In February, our topic was ChatGPT. I was curious about people's experiences with it, how they were using it, and if they even were aware of it. If they knew about it, were they...
Chat GPT and L&D
Introduced in November 2022, ChatGPT has exploded and is cropping up online on social media feeds, daytime news, and newspapers. If this is new to you, ChatGPT is an Artificial Intelligence (AI) model that engages in human-like conversations. Go here for a ChatGPT...