In January 2022 my husband moved into a management role. He had been a people manager a decade ago and has been successfully leading a project team for years, but he needed to relearn the people management skills. He had to let go of doing the work himself and start...
I've been meeting with folks over the last few months having coffees and breakfasts, which has been fabulous. [I love back I person!] We’ve been discussing a model I've been working on that is the basis for a program and perhaps my next book. The model identifies the...
I host a monthly networking breakfast, Issues and Insights, in Kitchener-Waterloo. In February, our topic was ChatGPT. I was curious about people's experiences with it, how they were using it, and if they even were aware of it. If they knew about it, were they...
Introduced in November 2022, ChatGPT has exploded and is cropping up online on social media feeds, daytime news, and newspapers. If this is new to you, ChatGPT is an Artificial Intelligence (AI) model that engages in human-like conversations. Go here for a ChatGPT...
I’ve had a few people contact me recently about redesigning their in-person programs for online delivery. It’s different from two years ago when people scrambled to move to virtual. These folks are looking for a more sophisticated way of engaging with their...
"I can do things you cannot, you can do things I cannot; together we can do great things." — Mother Teresa There’s a tension between soliciting input to collaborate with others and plowing ahead to get the job done. Whether you’re developing an independent training...
A professional services firm has a three-year strategy which includes significant growth across the organization. The learning team is determining how they can support this growth. They have created a learning strategy to ensure: They include learning for...
A regional municipality had a change of leadership. The new Chief Administrative Office (CAO) wanted to focus on leadership development as one of the strategic pillars of the organization. The Manager, Learning and Development started assessing the leadership...
You work in a learning and development department in a medium to large organization. The VP, Service Delivery runs the four call centres and has approached you saying, “Team leaders need training on coaching.” The VP says the latest Employee Opinion Survey results...
Neuroscience is the study of the human brain and nervous system. Findings and insights from neuroscience can help us design training so participants are more likely to: Encode information into their long-term memory. Be able to retrieve it...